Returns & Exchanges
We want your little ones to love their Babiators as much as we do, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Please note that our legendary Lost & Found Guarantee is a separate program designed to replace broken or lost shades.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and download your return packing slip.
Pack with Care
Place the sunglasses and all original accessories securely in a shipping box and attach the prepaid label to the outside.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing